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Medical Disclaimer

Last updated: 10 May 2026

Please read this disclaimer carefully before using Lyvewell. Your health and safety are paramount. This page explains the important limitations of our Service and what you must do to use it safely.

1. Not Medical Advice

All content provided by Lyvewell — including AI-generated supplement protocols, meal plans, coach responses, tracking insights, and educational articles — is for informational and educational purposes only. It does not constitute medical advice, medical diagnosis, or medical treatment.

The information on Lyvewell is not intended to replace or substitute professional medical advice, diagnosis, or treatment from a qualified healthcare professional. Never disregard professional medical advice or delay seeking it because of something you have read or received on Lyvewell.

2. Not a Healthcare Provider

Lyvewell is a software technology company, not a healthcare provider, pharmacy, or medical practice. No doctor-patient relationship, pharmacist-patient relationship, or any other clinical relationship is created between you and Lyvewell by using this platform.

Lyvewell does not employ registered medical doctors, pharmacists, dietitians, or other regulated healthcare professionals to review AI-generated content before it is delivered to you.

3. Consult Your Doctor Before Starting Supplements

Dietary supplements can have significant effects on your health. Before acting on any recommendation made by Lyvewell, you should:

  • Consult your doctor, physician, or a qualified specialist.
  • Inform your doctor of all supplements you are taking or considering.
  • Disclose your full medical history, including all diagnosed conditions.
  • Discuss any symptoms or health changes you have experienced. This is especially important if you have a chronic condition.

4. Drug and Supplement Interactions

Dietary supplements can interact with prescription medications, over-the-counter medicines, and other supplements. These interactions can reduce the effectiveness of your medication, increase side effects, or in rare cases cause serious harm.

Lyvewell’s AI systems do not comprehensively check for drug-supplement interactions. The AI may not have access to your complete medication list or the most current interaction data. You must consult your pharmacist or prescribing doctor before starting any supplement recommended by Lyvewell, particularly if you take:

  • Blood thinners (e.g. warfarin, apixaban)
  • Thyroid medications
  • Immunosuppressants
  • Diabetes medications (including insulin)
  • Antidepressants or psychiatric medications
  • Any medication with a narrow therapeutic index

5. Pregnancy and Breastfeeding

If you are pregnant, trying to conceive, or breastfeeding, do not take any supplement recommended by Lyvewell without first consulting your doctor or obstetrician. Many supplements are contraindicated during pregnancy and can cause harm to you or your baby. Lyvewell is not designed for use during pregnancy, and our AI systems are not optimised to provide safe guidance for pregnant or nursing individuals.

6. Pre-existing Medical Conditions

Extra caution is required if you have any of the following conditions, among others. Always seek specific medical advice before using supplement recommendations if you have:

  • Diabetes or blood sugar conditions — certain supplements affect glucose metabolism.
  • Cardiovascular disease or hypertension — some supplements affect heart rate, blood pressure, or clotting.
  • Kidney disease — impaired kidneys may not safely excrete high doses of certain vitamins and minerals.
  • Liver disease — fat-soluble vitamins and herbal supplements can accumulate in the liver.
  • Autoimmune conditions — certain supplements stimulate immune activity that may exacerbate autoimmune disorders.
  • Cancer or a history of cancer — antioxidant supplements in high doses may have complex effects in certain cancer types.
  • Thyroid disorders — iodine, selenium, and other supplements interact with thyroid function.

7. Allergies and Intolerances

Supplement products may contain allergens such as soy, gluten, dairy, shellfish-derived ingredients (e.g. glucosamine), gelatine (from animal sources), and other compounds. While Lyvewell tries to account for stated dietary preferences, it is your responsibility to carefully read product labels before purchasing or consuming any supplement. We cannot guarantee allergen accuracy in third-party products.

8. Emergency Situations

In a medical emergency, do not consult Lyvewell. Call your local emergency services number immediately.

Lyvewell is not an emergency service and cannot provide real-time emergency medical assistance. The AI coach is not monitored by human operators and cannot dispatch emergency services.

9. AI Limitations

Lyvewell uses large language model (LLM) AI technology to generate recommendations. LLMs have well-documented limitations that are particularly significant in a health context:

  • Hallucinations: AI models can confidently generate plausible-sounding but factually incorrect information, including false dosages, non-existent studies, or incorrect contraindications.
  • Training data cutoff: AI knowledge has a cutoff date and may not reflect the most current research, safety warnings, or regulatory guidance.
  • Lack of clinical context: The AI does not have access to your full medical records, blood tests, or physical examination findings.
  • Individual variability: AI recommendations are based on general patterns and may not be appropriate for your specific physiology, genetics, or medical history.

10. Supplement Quality and Regulation

Dietary supplements are regulated differently across countries. In many jurisdictions, supplements are not required to undergo clinical trials to prove efficacy before being sold, and regulatory oversight varies significantly. It is your responsibility to understand the rules applicable in your country.

Lyvewell may recommend specific supplement brands based on quality indicators such as third-party testing and ingredient transparency. However, we cannot guarantee the quality, purity, potency, or safety of any third-party product. Manufacturing standards can vary. When possible, choose supplements that carry third-party certifications such as NSF International, Informed Sport, or similar quality marks.

11. Individual Results Vary

The efficacy of supplements and dietary interventions varies significantly between individuals based on genetics, gut microbiome, baseline health status, lifestyle, and many other factors. Lyvewell makes no guarantees or warranties regarding the effectiveness of any supplement recommendation or meal plan for your specific situation. Testimonials or case studies, if any, reflect individual experiences and are not indicative of typical results.

12. Reporting Adverse Events

If you experience an adverse reaction to a supplement, we encourage you to:

  • Stop taking the supplement immediately and seek medical attention if needed.
  • Report the reaction to your healthcare provider and to the relevant regulatory body or adverse event reporting scheme in your country. Reporting helps improve safety data for everyone.
  • Notify us at support@lyvewell.fit so we can review our recommendations.

13. Acknowledgement

By creating an account and using Lyvewell, you acknowledge that:

  • You have read and understood this Medical Disclaimer in full.
  • You understand that Lyvewell is not a substitute for professional medical advice and does not create a healthcare provider relationship.
  • You accept full responsibility for decisions you make regarding your health based on information provided by the Service.
  • You will consult a qualified healthcare professional before starting any supplement regimen, particularly if you have a pre-existing condition or take prescription medication.